1. Introduction
This policy explains how Globe Wharf RTM Company Limited (“we”, “us”, “our”) collects, uses and protects personal data through the Globe Wharf website at globewharf.com (the “Site”). We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Globe Wharf RTM Company Limited is the data controller for personal data collected through the Site. We are the Right to Manage company for Globe Wharf, 205 Rotherhithe Street, London SE16. We are registered in England and Wales under company number 05451919.
You can contact us about this policy or your personal data through the directors contact page on the website.
3. Personal Data We Collect
- Contact Form Data: When you use the Site’s contact form, we collect your name, email address, apartment or reference (if you give one), the recipient you select and your message. The form emails your message to that recipient; it is not stored on the Site.
- Technical Data: Our hosting provider automatically records information such as your IP address, browser type and device, to keep the Site secure and working.
4. How We Use Your Data
- To Respond to Your Enquiry: We use your details to reply to you and deal with any request that follows. Our legal basis is our legitimate interest in managing the building and responding to people who contact us.
- To Keep the Site Secure and Working: Our legal basis is our legitimate interest in running a secure website.
We do not use personal data from the Site for marketing, and we do not make decisions about you by automated means.
5. Who We Share Your Data With
- The directors of Globe Wharf RTM Company Limited and our concierge team, where your message is addressed to them or needs their action.
- Our managing agent, where your enquiry concerns the management of the building.
- Our website developer and hosting provider, who act only on our instructions.
- Professional advisers, such as solicitors and accountants, where necessary.
- Public authorities, where the law requires it.
6. International Transfers
Where a provider stores or accesses data outside the UK, we make sure appropriate safeguards are in place, such as the UK International Data Transfer Agreement.
7. How Long We Keep Your Data
We keep personal data only for as long as we need it for the purposes set out in this policy, or as the law requires.
8. Your Rights
Under data protection law, you have the right to:
- Access the personal data we hold about you.
- Ask us to correct inaccurate data.
- Ask us to delete your data.
- Ask us to restrict how we use your data.
- Object to how we use your data, where we rely on legitimate interests.
- Receive your data in a portable format, where this applies.
Some of these rights apply only in certain circumstances. To exercise any of them, please email [email protected].
9. Cookies
The Site uses only cookies that are strictly necessary for it to work and to keep it secure, such as those set when a site editor logs in or when a visitor passes a security check. It does not use analytics or advertising cookies, so we do not ask for your consent. You can block or delete cookies in your browser settings, but parts of the Site may not work if you do.
10. Complaints
If you have a concern about how we use your data, please contact us first at [email protected] so that we can try to resolve it. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.
11. Changes to This Policy
We may update this policy from time to time. The current version will always be available on the Site, with the date it was last updated.
Last updated: 13 October 2026